Comcast outages affect wide swath of US

Comcast outages affect wide swath of US

Comcast is dealing with a widespread outage of some of its services.

The No. 1 cable provider is dealing with nationwide outages of its broadband, TV and voice services.

Update: I'm told the problems on the Chicago to NY route have been resolved, and many Comcast customers should soon see services restored.

A major outage is affecting Comcast customers nationwide, including the Pittsburgh market.


Subsequently, Comcast issued a statement around 4:30, saying, "We identified two separate and unrelated fiber cuts to our network backbone providers".

The outage, triggered by cut fiber lines, brought down internet, television and phone service for Comcast XFINITY customers in markets including NY and Philadelphia. Other customers said they lost phone service.

An outage map on the website downdetector.com showed a wide swath of New Jersey and Pennsylvania reporting disruptions in service.

A Comcast sign is seen as the USA media group submitted a $30.7 billion bid for Sky on April 25 in Miami. Internet service was not affected. The company holds the top spot for internet subscribers, providing service to almost 26 million people.

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